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Server Alarms - Avaya Support

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Table 526: Stratum-3 Clock Alarm Query Test (#649) 2 of 5<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Stratum-3 Clock Alarm Query (#649)<br />

1 FAIL Either Reference A failed or CI card A failed. This condition usually<br />

indicates a failure of the DS1 reference. However, there may also be a<br />

failure of the CI card to which the reference is connected. The system<br />

technician dispatched to investigate this problem should take a spare CI<br />

card in case the CI card caused the failure.<br />

If you are NOT ON-SITE, use the following procedure:<br />

1. Enter display errors and look for DS1-BD errors. See DS1-BD<br />

(DS1 Interface Circuit Pack) for the recommended repair procedures.<br />

2. If there are no DS1-BD errors or after resolving every DS1-BD error,<br />

enter test synchronization r 4 to see if the alarm still exists.<br />

If every test repetition passes, the alarm no longer exists. Otherwise,<br />

the system technician should be dispatched with a spare CI card to<br />

use the following instructions on-site.<br />

If you are ON-SITE, use the following procedure:<br />

1. Look for a red LED on CI card A (i.e., the left CI card). If there is a red<br />

LED, replace the CI card if a spare is available. If no spare CI is<br />

available on-site, proceed to Step 3.<br />

2. If, after replacing the CI card, the red LED on the new CI card also<br />

lights, proceed to Step 3. Otherwise, enter test synch r 4 to<br />

clear the alarm. If any test repetitions fail, follow the procedure for<br />

those failures.<br />

3. Enter display errors and look for DS1-BD errors. If there are<br />

errors, see DS1-BD (DS1 Interface Circuit Pack) for the<br />

recommended repair procedures. If there are no DS1-BD errors, then<br />

proceed to Step 4.<br />

4. After every DS1-BD error has been resolved or if there are no<br />

DS1-BD errors, enter test synch r 4 to clear the alarm and see if<br />

the alarm still exists. If any test repetitions fail, follow the procedures<br />

for those test failures.<br />

5. Check the DS1 reference A connections to the Stratum-3 clock.<br />

2 of 5<br />

Communication Manager Release 5.0 Issue 4 January 2008 1789

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