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Server Alarms - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Table 471: Expansion Interface 2-Way Transmission Test (#241) 4 of 5<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

2000 ABORT Response to the test was not received within the allowed time.<br />

1. Retry the command at 1-minute intervals up to 3 times.<br />

2100 ABORT System resources required to run this test are not available.<br />

1. Retry the command at 1-minute intervals up to 3 times.<br />

2500 ABORT Internal system error<br />

1. Retry the command at 1-minute intervals up to 3 times.<br />

FAIL The test tone was not detected correctly in either direction.<br />

1. Test the active Tone-Clocks in the PNs for which the EI circuit pack<br />

under test provides a link. This determines if the dial tone is<br />

supplied.<br />

2. Perform the Fiber link fault isolation in Chapter 4: General<br />

troubleshooting in Maintenance Procedures (03-300432)<br />

1 or 2 FAIL These failure codes only apply to a system equipped with a Center<br />

Stage Switch.The test tone was detected correctly in one direction, but<br />

not the opposite direction.<br />

1. Test for the active Tone-Clocks on the PNs for which the defective EI<br />

board provides a link. This determines if the dial tone is supplied.<br />

2. Perform the Fiber link fault isolation in Chapter 4: General<br />

troubleshooting in Maintenance Procedures (03-300432).<br />

3 or 4 FAIL These failure codes only apply to a system equipped with a Center<br />

Stage Switch. They indicate that the test aborted or failed for the first<br />

connection from the EI board under test to another PN, and that the test<br />

tone was detected correctly in one direction, but not the opposite<br />

direction when the connection was between the EI board under test and<br />

a different PN than was used in the first connection.<br />

1. Run the test for the active Tone-Clocks on the PNs for which the<br />

defective EI board provides a link. This determines if the dial tone is<br />

being supplied.<br />

2. Perform the Fiber link fault isolation in Chapter 4: General<br />

troubleshooting in Maintenance Procedures (03-300432).<br />

FAIL The following failure codes only apply to a system equipped with an ATM<br />

Switch. The letters “MM” refer to the distant or far-end PN, and “NN” to<br />

the near-end ATM-EI under test.<br />

1674 Maintenance <strong>Alarms</strong> for <strong>Avaya</strong> Communication Manager, Media Gateways and <strong>Server</strong>s<br />

4 of 5

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