Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
service. Otherwise, if the active PNC is functional, replacement of a standby component will not
disrupt service.
Step Action Explanation / Caution
1. Enter status pnc. Verify that the component to be replaced
is on the standby PNC.
2. Enter busyout pnc.
3. Enter busyout board location. location represents the
cabinet-carrier-slot location of the circuit
pack to be replaced.
4. Replace the circuit pack.
5. Enter release board location. CAUTION: Do not busyout any EI circuit
packs after this point.
6. Enter test alarms long clear for
category exp-intf.
7. Wait 5 minutes for SNI-BD, SNI-PEER,
FIBER-LK, and DS1C-BD alarms to clear,
or enter clear firmware-counters
a-pnc or b-pnc.
If the red LED remains lit, see the previous note under Expansion Interface LEDs.
Expansion Interface Manual Loopback Procedure
Use the letter designation of the PNC that
holds the replaced component (the
standby PNC).
8. Enter status pnc. If either PNC’s state of health (SOH) is
not “functional,” consult PNC-DUP (PNC
Duplication).
9. Enter release pnc.
This procedure is to be used when an EI circuit pack cannot be tested by software. This occurs
when the EI circuit pack resides in an out-of-service PN. A short length of optical fiber is
required for this procedure.
If this procedure is run on both endpoints of a fiber link (EI circuit packs or SNI circuit packs),
and both check out fine, then the failure is most likely in the fiber itself, assuming neither
endpoint circuit pack is busied out and the link remains inactive.
1. Busyout the circuit pack (EI or SNI) with busyout board location.
2. Disconnect the transmit and receive fiber pair from the lightwave transceiver on the back of
the circuit pack (EI or SNI) slot.
814 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers