Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 432: Loss of Signal Alarm Inquiry Test (#138) 6 of 7
Error
Code
Test
Result
Description / Recommendation
1313 FAIL The DS1/UDS1 circuit pack could not deactivate a CPE Loopback Jack
loopback.
1. Enter test ds1-loop location end-loopback/span-test
2. If the attempt to deactivate the CPE Loopback Jack is not successful,
check the cabling and investigate the problem at the CPE Loopback
Jack.
3. Run the test again.
1314 FAIL The DS1/UDS1 circuit pack could not deactivate a far-end CSU loopback.
1. Enter test ds1-loop location end-loopback/span-test
1320 FAIL Either a CSU module/Sync Splitter hardware failure or an ICSU/Sync
Splitter serial-interface audit failure was detected by the DS1/UDS1 circuit
pack.
1. Replace the CSU module/Sync Splitter, and then run the test again.
2. If the test continues to fail with this Error Code, replace the DS1/
UDS1 circuit pack, and run the test again.
3. If the test continues to fail with this Error Code, then the problem
could be in the I/O cable between the backplane and the CSU
module/Sync Splitter.
1321 FAIL DTE LOS (loss of signal) was detected between the DS1/UDS1 board
and the CSU module or the Sync Splitter. Either the DS1/UDS1 board, the
CSU module/Sync Splitter, or the I/O cable between the backplane and
the CSU module/Sync Splitter (or any combination thereof) has failed.
Attempt to isolate the problem to one of these areas.
1. Replace the CSU module/Sync Splitter, and run the test again.
2. If the test continues to fail with this Error Code, then replace the DS1/
UDS1 board, and run the test again.
3. If the test continues to fail with this Error Code, the problem could be
in the I/O cable between the backplane and the CSU module/Sync
Splitter.
1600 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
6 of 7