Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
This test verifies the connectivity of a BRI port across the TDM Bus. It aborts if calls associated
with the port are in progress. Failure of this test indicates an on-board fault associated with the
port hardware on the circuit pack.
This looparound test runs the following individual tests on the two B-Channels (B1 and B2)
associated with the port:
● Looparound test across the TDM Bus for B1.
● Conference Circuit test for B1.
● Looparound test across the TDM Bus for B2.
● Conference Circuit test for B2.
The tests are run in the above order. If one test fails, the remaining tests in the sequence are not
executed and an error code is returned at that point.
This test runs on BRI-PORT (ISDN-BRI Port) and TBRI-PT (ISDN Trunk-Side BRI Port).
Table 509: BRI Port Local TDM Looparound Test (#619) 1 of 3
Error
Code
Test
Result
Description / Recommendation
1000 ABORT The system resources required to run this test are not available. The port
may be busy with a valid call.
1. Enter display port location to determine the station extension
or trunk group/member number of the port.
2. Enter status bri-port location to determine the service state
of the port. If the port is in use, wait until the port is idle before
retesting.
3. Retry the command at 1-minute intervals up to 5 times.
4. If the test continues to abort, escalate the problem.
1002 ABORT The system could not allocate time slots for the test. The system may be
under heavy traffic conditions, or it may have time slots out-of-service
due to TDM-BUS errors. A system is considered under heavy traffic
when the Call Processing Occupancy is greater than 50% or when the
System Management and the Call Processing Occupancies together
exceed 65%.
1. Enter status health to view the occupancy measurements.
2. Enter display errors and resolve any TDM-BUS (TDM Bus)
errors.
3. If the system has no TDM-BUS errors and is not handling heavy
traffic, retry the command at 1-minute intervals up to 5 times.
1752 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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