Server Alarms - Avaya Support

_TM (Translation Manager)
_TM (Translation Manager)
The Translation Manager monitors the server’s ability to read Communication Manager
translations. Table 31: TM Alarm describes the _TM alarms and their troubleshooting
procedures.
Table 31: TM Alarm
Event
ID
Alarm
Level
Back to: Linux Server Alarms
Alarm Text, Cause/Description, Recommendation
1 MAJ “Cannot read translations” — Server could not read translations. Usually,
indicates a failure loading translations, but can also infrequently occur on a
running system.
S8700 | S8710 | S8720: The servers spontaneously interchanged.
S8300 | S8400 | S8500: The server rebooted.
1. Check the integrity of the translation files xln1 and xln2 in /etc/opt/defty,
and verify that they are of the same non-zero length.
2. From the /etc/opt/defty directory, enter the Linux command
cksum xln1 xln2 to verify that the checksums of the files are
identical.
3. S8700 | S8710 | S8720: Copy the translation files from the backup or the
other server.
4. S8300 | S8400 | S8500: Copy the translation files from the backup.
5. If Steps 1 to 3 do not help, load the system with null translations.
6. If the system comes up, this is probably a translation problem.
If not, escalate the problem.
7. Once resolved, manually clear the alarm, either from the:
- Web interface, by selecting Alarms and Notification, the
appropriate alarm, and Clear
- Linux command line, by entering almclear -n #id
Communication Manager Release 5.0 Issue 4 January 2008 111