Server Alarms - Avaya Support

Table 98: G250/G350 Traps and Resolutions 11 of 16
Enterprise Trap
ID
Name Msg
Facility
Severity Description / Resolution
G250/G350 Traps
cmgTrapTypes 104 cmgNoControllerFault Major The Media Gateway does not have any
controllers in its controller list.
1. Verify that the controller list is
empty. From the CLI, use the
command show mgc list to verify
that there are no controllers listed.
2. If none are listed, correct this by
adding the correct IP address of
the primary server. In the CLI’s
'configure' mode, use a set mgc list
command with the correct IP
address.
cmgTrapTypes 105 cmgnoControllerClear The cmgNoControllerFault trap has been
cleared.
cmgTrapTypes 106 cmgRegistrationFault Major The Media Gateway cannot register with
any controllers in its controller list.
1. Verify that the controller list is
correct. From the CLI, use the
command show mgc list. The IP
address should match the server
CLAN or the server IP addresses.
2. If needed, correct this in the CLI’s
'configure' mode. Clear the mgc list
with the clear mgc list command.
Then use a set mgc list with the
correct IP addresses.
3. If the IP address in the mgc list
matches the server CLAN or the
server IP addresses, there may be
a network problem.
4. Verify that the primary controller is
up.
11 of 16
Communication Manager Release 5.0 Issue 4 January 2008 381