Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 566: SNI Fiber Out of Frame Query Test (#989) 7 of 7
Error
Code
245
246
Test
Result
FAIL The SNI circuit pack (Endpoint 2 of the fiber link) has a fiber out-of-frame
condition and a loss-of-signal condition.
Error Code 243: a lightwave transceiver is connected to the SNI circuit
pack.
Error Code 244: no lightwave transceiver is connected to the SNI circuit
pack.
1. Check that the connected circuit pack is physically installed. The
connected circuit pack is the other endpoint of the fiber link if no DS1
converter complex is administered. Check using list fiber-link.
Otherwise, if a DS1 converter complex is administered, the connected
circuit pack is the DS1 converter circuit pack connected to the SNI
circuit pack.
2. Perform the Fiber link fault isolation in Chapter 4: General
troubleshooting in Maintenance Procedures (03-300432) in Chapter
5.
3. Replace this SNI circuit pack.
4. Replace the connected circuit pack.
PASS No problems associated with this test are detected on the SNI.
0 NO
BOARD
Description / Recommendation
No board was detected by the test.
1. Check that board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNI should be reset
instead of reseating the circuit pack. The reset board command
should almost never be used on an SNI. It may be necessary to use
reset board if the SNI circuit pack gets into a mode where it cannot
communicate with software. If an SNI with active errors and alarms is
reset, the errors and alarms may take a while to come back, therefore
reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
1904 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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