Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Packet Interface Read and Clear Counters (#887)
This test sends commands to read Packet Interface error counters located on the IPSI circuit
pack. It also verifies the message interface between the server and the Packet Interface.
This test checks different Packet Interface counters S8700-series Fiber-PNC: depending on
whether the Packet Interface module is on the active or standby IPSI.
Running this test on the active IPSI circuit pack’s Packet Interface module reads and clears the
Parity Error counter and FIFO Overflow counter. S8700-series Fiber-PNC: Those counters are not
used when a Packet Interface module is in standby mode.
S8700-series Fiber-PNC: Running this test on the standby IPSI circuit pack’s Packet Interface
module, reads but does not clear a Translation RAM counter. The Translation RAM counter is
not cleared since the number of bad translation RAM locations indicates bad locations that
cannot be used.
For an active Packet Interface module, information about the number of bad Translation
locations is sent to maintenance software as an inline error from the IPSI circuit pack, so it is not
necessary to read a counter location.
This test runs on PKT-INT (Packet Interface).
Table 556: Packet Interface Read and Clear Counters Test (#887) 1 of 4
Error
Code
1006
1137
Test
Result
Description / Recommendation
ABORT The IPSI circuit pack’s Packet Interface module is out of service.
1. Enter reset packet-interface location to reset the
Packet Interface. See Packet Interface Reset Test (#889).
1335 ABORT Internal IPSI error. The test is on standby IPSI’s Packet Interface
module, so this test is not allowed to run.
1. Enter set ipserver-interface location to make the
standby Packet Interface active.
2. Rerun the test.
2000 ABORT Response to the test was not received within the allowed time.
1. Retry the command at 1-minute intervals up to 3 times.
2500 ABORT Internal system error
1. Retry the command.
1882 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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