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Server Alarms - Avaya Support

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The Aux Data field indicates the following:<br />

Table 346: Aux Data, Error Type 257<br />

Aux Data Description<br />

SYS-PRNT (System Printer)<br />

1 No C-LAN port available. See CLAN-BD (Control LAN Circuit Pack) for<br />

explanation.<br />

3, 4 Time-out during setup attempt. Most likely due to problem with physical link<br />

or printer status.<br />

5 Internal system error. Most likely temporary/sporadic failure.<br />

2, 6 The data module the printer is trying to use is busy with another call. Use<br />

status data module to determine when the port is available for testing.<br />

See Procedures for Restoring the System Printer Link for recommended maintenance<br />

strategy.<br />

c. Error Type 513: the SYS-PRNT was interrupted for one of the following reasons:<br />

● The cable to the SYS-PRNT output device is disconnected<br />

● The SYS-PRNT output device is powered off<br />

● The data extension to which the SYS-PRNT output device connects has been busied out<br />

● Internal software error<br />

Check the connectivity of the wires and cables among the wall jacket, data module, and<br />

SYS-PRNT output device. Follow the instructions in Procedures for Restoring the System<br />

Printer Link.<br />

Demand test descriptions and error codes<br />

Investigate tests in the order presented. By clearing errors associated with the first test, errors<br />

generated from other tests may also be cleared. Click on the link to see the full description of<br />

the test, error codes, and recommended actions.<br />

Order of Investigation Short Test<br />

Sequence<br />

Long<br />

Sequence<br />

D/ND<br />

Link Tear Down Test (#213) X Destructive<br />

Link Retry Test (#215) X X Non-Destructive<br />

Communication Manager Release 5.0 Issue 4 January 2008 1291

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