Server Alarms - Avaya Support

Communication Manager Maintenance Object Repair Procedures
Table 511: Level 1 Status Inquiry Test (#621) 3 of 4
Error
Code
Test
Result
Description / Recommendation
2 FAIL For the TN556 or TN2208, received a status of Level 1 Pending
Activation-Endpoint Active which indicates a problem with the BRI
endpoint or ASAI or Avaya adjunct, the wiring to the endpoint or adjunct, or
the ISDN-BRI port.
For the TN2198, received a status of Level 1 Pending Activation, U
interface up S/T interface down, which indicates a problem with the NT1
or the wiring between the NT1 and the BRI endpoint (S/T interface).
1. As necessary, check and repair the wiring between the circuit pack
and the endpoint or adjunct. Enter test port location, and
review the results of the Level 1 Status Inquiry test to verify the repair.
If this test is still failing, proceed to step 2.
2. For BRI endpoints, try replacing the BRI endpoint(s) connected to the
port. For ASAI or Avaya adjuncts, follow the recommended repair
procedures of the manufacturer for link communication problems. For
the NT1, follow the recommended repair procedures of the
manufacturer. Then enter test port location, and review the
results of the Level 1 Status Inquiry test to verify repair. If this test is
still failing, escalate the problem.
3 FAIL Received a status of Level 1 Deactivated; the port is out-of-service.
1. Enter status bri-port location to verify that the service state
of the port is out-of-service. If the service state of the port is not
out-of-service, escalate the problem to the next tier. Otherwise,
proceed to step 2.
2. If the port has been placed out-of-service via busyout port
location, try releasing the port by executing the release port
location. Then enter test port long location, and review
the results of Level 1 Status Inquiry test. If this test is still failing,
proceed to step 3.
3. After executing test port long location, review the results of
every test. Follow the repair procedures for any tests that fail. Verify
repair of the problem by executing test port location and by
determining that the Level 1 Status test passes. If the test continues
to fail for this reason, escalate the problem.
1758 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers
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