13.05.2018 Views

merged

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

Efficiency of Malaysian Water Services<br />

Nur Aisyah Binti Alias<br />

Supervisor: Dr. Zuraini Binti Anang<br />

Bachelor of Economics (Natural Resources)<br />

School of Social and Economic Development<br />

This study examines the performance of water services in 14 states in Malaysia for<br />

ten years from 2006 to 2016. In this study, data are analyzed using STATA and Data<br />

Envelopment Analysis (DEA) to measure water efficiency competency scores and<br />

provide overall performance assessment water service in Malaysia. The results show<br />

that the 14 states provide different services in supplying clean water to consumers.<br />

Five states show overall performance that is equal to 1 in the service of Malacca,<br />

Penang, Perak, Perlis and Sarawak. State income a variable that greatly influences the<br />

efficiency of water services. The management should carry out improvements in the<br />

management model to achieve sustainable services efficiency.<br />

1391 | UMT UNDERGRADUATE RESEARCH DAY 2018

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!