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Halal logistics in Lumut Port
Mohammad Ferdaus Bin Ilyas
Associate Prof. Datin Dr. Norhayati binti Hj. Shariff
Bachelor of Management (Maritime)
School of Maritime Business and Management
A halal logistics framework is comprise of a large number of variables, which have to be
handle properly in order to deliver final products in the right quantities at the contracted
time and quality at the right place and at a practical cost. The aim of this study is to
identify the significant factors of Halal Logistics competitiveness according to customer
expectation. A questionnaire survey was carried out in Lumut Port of Perak state,
Malaysia. Reliability analysis, Descriptive analysis and correlation analysis was performed.
The finding indicated there were five determinant of halal logistics hub competitiveness,
namely operational infrastructure ability, reliability of services, human capital, pricing and
credibility and industry policy. The components were moderately and significantly
associated among each other, implying that the customer expectation had to be
comprehensively managed so as to create right service delivery performance which would
then enhance halal logistics hub competitiveness.
1663 | UMT UNDERGRADUATE RESEARCH DAY