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The study of safety equipment of passenger ferry service in Jetty Kuala
Besut, Terengganu
Nor Atikah Binti Idris
Associate Professor, Dr. Noorul Shaiful Fitri Bin Abd Rahman
Bachelor of Management (Maritime)
School of Maritime Business and Management
This report reviews the safety equipment of passenger ferry provided by the ferry
operators involved in transporting passengers to destinations from Kuala Besut Jetty
to Perhentian Island, Redang Island and Bidong Island. This research aims to evaluate
the level of safety equipment provided by the ferry services operator at Jetty Kuala
Besut and to identify how the measures taken by the parties involved in handling the
safety equipment of passengers. This research uses quantitative methods obtained
through primary data through questionnaire distribution and interviews with
respondents around Jetty Kuala Besut. This study is also carried out with the help of
various sources of information as well as available data such as via internet,
newspapers and so on. Research results show that each party involved directly with
the passenger ferry service activities has their responsibilities and roles. Marine
Department enforcement authorities performed their duties satisfactorily. Other
parties such as ferry service operators and their staff provide repaired of ferry for ferry
operators for passenger-related services related to transport to the relevant island
should be more focused and responsible for safety concerns of passengers who are
seen as less important to other researchers.
1652 | UMT UNDERGRADUATE RESEARCH DAY 2018