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Assessing the Workplace Stress among Non-Academic Staff in UMT
Salziriyan Binti Mohd Kassim
Supervisor: YM Dr. Tengku Azmina binti Engku Ibrahim
Bachelor of Technology (Environment)
School of Ocean Engineering
Universiti Malaysia Terengganu
Workplace stress has become as one of the serious increasing worldwide
phenomenon. This study aims to assess the prevalence of workplace stress and to
investigate the major factors that contribute to stress among non-academic staff in
Universiti Malaysia Terengganu (UMT). Self- reported questionnaire of sociodemographic
items, sources of stress, coping strategies, and validated Depression,
Anxiety and Stress Scale-21 (DASS-21), in Malay version has been prepared and was
distributed among the staff for the purposes of workplace stress assessment. Collected
questionnaire was then analyzed using Statistical Package for the Social Science
(SPSS). Result shows that, most non-academic staff experienced stress related
symptoms where the sources of stress various from work pressure, lack of social
support to include environment factors. The findings from this study were important
to determine the associated factor and stress prevalence among non-academic staff
in UMT and will be used as a baseline data for preventive measures.
91 | U M T U N D E R G R A D U A T E R E S E A R C H D A Y 2019