merged

Wages Determining In Ict Services, Kluang, Johor
Siti Khadijah binti Kamaludin
Supervisor: Dr Noor Haslina binti Mohamad Akhir
Bachelor of Economics (Natural Resources)
School of Social and Economic Development
ICT services sector is increasingly used throughout Malaysia as each field employment
requires its use. This article aims to examine the factors of determining private sector
wages in the ICT services sector in Kluang. In Malaysia, there is a big gap of wages in
ICT services due to the discrimination factor, the level of education and the gender
difference of the employee itself. The main purpose of this study was to examine the
differences in wages of education and working experience, factors and problems in the
services sector. The use of primary data is by distributing questionnaire forms to 73
respondents around Kluang, Johor. The results show that the wage differences are
influenced by the level of experience, work experience, gender differences and training
periods. Overall, it can be seen that the selection of employment in ICT services is
influenced by the rate of allowances, conducive working environment and the degree of
placement.
Keywords: Wages differential, level of education, work experience, Gender Equality and
training periods
1496 | UMT UNDERGRADUATE RESEARCH DAY 2018