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Tok Bali Supply Base Performance on Quality and Productivity
Indicators in Achieving Global Supply Base Terminal
Siti Noor Amira Binti Mohd Azmi
Dr Kasypi Bin Mokhtar
Bachelor of Management (Maritime)
School of Maritime Business and Management
In the shipping industry, the existence of a supply base is very important to ensure
the sustainability of shipping activities will not affected due to lack of basic supplies
such as foods, equipment and fuel. As for this research, specific supply base have
been chosen which is Tok Bali Supply Base which is Malaysia's third O&G supply base
after the 30-year-old Kemaman and Labuan supply bases. As a new supply base
terminal, Tok Bali Supply Base have not yet reaching the level or standard of world
supply base terminal. In order to become world supply base terminal, the aspect of
quality and productivity must be one of the fundamental aspect that need to be
focused on. This research aims to identify the factors that contribute to quality and
productivity of Tok Bali Supply Base and to analyze the quality and productivity of
Tok Bali Supply Base in achieving global supply base terminal. In this research, a
quantitative method have been used by distributing a structure questionnaires to 100
respondents. To analysis and interpret the quantitative data collected, statistical
software which is SPSS ( Statistical Package for Social Science ) have been used. This
study finds out that the most influence factors that contribute to quality and
productivity at TBSB are management, workers and supplier itself. The finding also
found that the quality and productivity at TBSB will fulfil the world terminal standard.
As such, improved and sustain the factors that contribute to quality and productivity
of TBSB will help this supply base achieve world supply base terminal standard.
1645 | UMT UNDERGRADUATE RESEARCH DAY 2018