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DEMATEL and VIKOR Based on Intuitionistic Fuzzy Sets for
Public Transport in Kuala Lumpur
Heng Zhen Fan
Supervisor: Prof. Dr. Mohd Lazim Abdullah
Bachelor of Science (Computational Mathematics)
School of Informatics and Applied Mathematics
Economic growth brings prosperity, wealth, job opportunities and higher income for the
population. However, overwhelming traffic challenges exist in major cities. Kuala Lumpur
is facing an uphill task to confront the rising number of vehicles. This is due to less citizen
widely used the public transport. Therefore, the purpose of this research are to identify
the factors that encourage citizen to use public transports and rank the alternatives
respectively using decision-making trial and evaluation laboratory (DEMATEL) method
and VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method based on
Intuitionistic Fuzzy Sets. Data is collected from experts’ opinion by questionnaire survey.
The result revealed that “cost”, “time”, “comfort” and “availability” are the cause’s factors
while “cost” is the most important criterion and “LRT” is the best alternative to overcome
the issue. This research is suitable for Kuala Lumpur City Hall (DBKL) to increase the
users of public transport and to avoid the redundancy of public transport.
931 | UMT UNDERGRADUATE RESEARCH DAY 2018