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The efficiency of container ship turnaround time at Kuantan port<br />

N.M Knapi<br />

Dr. K. Mokhtar<br />

Bachelor of Management (Maritime)<br />

School of Maritime Business and Management<br />

The port system has been experiencing many challenges that cause delays in the<br />

ports operation, so it resulting in inefficiency and lack of productivity. There are a<br />

significant relationship between delay factors with port’s productivity, operational<br />

setting and operational performance. This study was carried out to identify the delay<br />

cause factors that affect the turnaround time of container ship at Kuantan port.<br />

Therefore, with this study’s outcome it can help port container operator to improve<br />

the port performance and efficiency in term of vessel turnaround time. Data for ship<br />

operation, quay transfer operation and container yard operation collects using<br />

questionnaires survey method. Result shows that the main cause of delay in ship<br />

operation is out of gauge (OOG). While in the container yard operation, the delay<br />

factor of need for shifting to other block is the main cause of delay. Lastly, in quay<br />

transfer operation, waiting for RTG is the main delay factor.<br />

1640 | UMT UNDERGRADUATE RESEARCH DAY 2018

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