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Determinants of Employee’s Reaction toward Sexual Harassment in Hotel
Industry
Nurhidayani Fairulazhar
Supervisor: Prof. Madya. Dr. Ahmad Munir Mohd Salleh (Embat)
Dr. Azlinzuraini Ahmad
Bachelor of Management (Marketing)
School of Business and Maritime Management
Although various efforts and approaches have been used by the organization in
combating misconduct in the workplace, sexual harassment is still an important ethical
issue in the hotel industry that impedes the welfare of employees. One of the reasons for
the failure to address the issue is the reluctance of the victims to report the unethical
misconduct. The purpose of this study is to develop a conceptual framework on the
underlying factors that affect employee willingness to report the sexual harassment case.
Based on the literature review, we argue that demographic factors, the awareness, the
current policy on sexual harassment, training programs and organizational climate are
critical factors that closely linked to the employee's reaction as the expected result show
that there are positive relationship between the factors and the reaction. This is a cross
sectional study as it relies on the collection of data through a distributing 277
questionnaire survey to employee’s hotel in Kuala Terengganu, Malaysia.
Keyword(s): Reactions towards Sexual Harassment, Hotel Industry, Training Programs,
Organizational Climate
1551 | UMT UNDERGRADUATE RESEARCH DAY 2018