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The Water Activities Reservation System<br />

Nuratika Binti Ingkat<br />

Supervisor: En. Sumazly bin Sulaiman<br />

Bachelor of Computer Science with Maritime Informatic<br />

School of Informatics and Applied Mathematics<br />

At present, bookings of water activities at Persatuan Kanu Terengganu are handled by<br />

paper-based reservation. Currently the customer need to go to the counter physically to<br />

make reservation for activities, which is brings some difficulties for them. It is crucial for<br />

organization to improve the reservation process by establishing an effective web-based<br />

system and at the same time increases the income of the business organization. The<br />

online water activities reservation system (OWARS) offer many benefits, include allowing<br />

all the customer to book water activities equipment, view their reservation, make<br />

cancellation and online payment. The staff are allowed to do all of these operations, on<br />

behalf of any member, as well as additional features such as reviewing the popular water<br />

activities among tourists, retrieve the customers’ information and re-check the booked<br />

sessions so that they can get more accurate data about business operation.<br />

718 | UMT UNDERGRADUATE RESEARCH DAY 2018

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