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Demand test descriptions and error codes - Avaya Support

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TONE-BD (Tone-Clock Circuit Pack)<br />

d. Error Type 23: the circuit pack has been logically administered but not physically installed.<br />

Installing the circuit pack will resolve the alarm.<br />

e. Error Type 125: a wrong circuit pack is inserted in the slot where this circuit pack is logically<br />

administered. To resolve this problem, either:<br />

1. Remove the wrong circuit pack, <strong>and</strong> insert the logically administered circuit pack.<br />

or<br />

Use the change circuit-pack comm<strong>and</strong> to re-administer this slot to match the<br />

circuit pack inserted.<br />

f. Error Type 126: the port network specified in the PORT field of the <strong>error</strong> log entry booted<br />

up without a Tone-Clock circuit pack, or with a one that cot communicate at all with the<br />

system. The <strong>error</strong> is logged five minutes after the port network is restarted. If no circuit pack<br />

is present, install one of the proper code. If there is a circuit pack present, replace it. See<br />

Replacing the IPSI or Tone-Clock Circuit Pack.<br />

g. Error Type 257: this <strong>error</strong> indicates transient communication problems with this circuit pack.<br />

This <strong>error</strong> is not service-affecting <strong>and</strong> no action is required.<br />

h. Error Type 513: this circuit pack has an on-board hardware failure. Replace the circuit pack<br />

using the procedure described in Replacing the IPSI or Tone-Clock Circuit Pack.<br />

i. Error Type 769: this <strong>error</strong> can be ignored, but look for other <strong>error</strong>s on this circuit pack.<br />

j. Error Type 1025: this <strong>error</strong> is not service-affecting, <strong>and</strong> no action is required.<br />

k. Error Type 1538: the circuit pack was taken out of service because of an excessive rate of<br />

uplink messages. Use <strong>test</strong> tone-clock location long to reset the circuit pack <strong>and</strong><br />

put it back into service. If the comm<strong>and</strong> is not successful, replace the circuit pack using the<br />

procedure described in Replacing the IPSI or Tone-Clock Circuit Pack. If the alarmed circuit<br />

pack is the active Tone-Clock of a duplicated pair, first interchange Tone-Clocks using set<br />

tone-clock location to avoid a service outage. If the <strong>error</strong> occurs again within 15<br />

minutes, follow normal escalation procedures.<br />

l. Error Type 2049 or 2305: these <strong>error</strong>s indicate the loss of one or more clock signals from<br />

the reported IPSI or Tone-Clock circuit pack, which was active at the time of the <strong>error</strong>. The<br />

effect of any of these <strong>error</strong>s is described in the table for Error Type 1. Diagnosis of the<br />

problem is the same for all four Error Types, with the exception noted below.<br />

1. Examine the Error Log for <strong>error</strong>s reported against circuit packs in the same port<br />

network, especially TDM-CLK, TONE-BD, <strong>and</strong> EXP-INTF. Follow the repair or<br />

replacement procedures indicated for any such <strong>error</strong>s found.<br />

2. If the <strong>error</strong> is not corrected by resolving <strong>error</strong>s found in step 1, the IPSI or Tone-Clock<br />

circuit pack should be replaced. See Replacing the IPSI or Tone-Clock Circuit Pack.<br />

Issue 5 May 2009 1005

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