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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 321: Modem Pool Conversion Resource Looparound Test (#98) 3 of 5<br />

Error<br />

Code<br />

2312<br />

2312<br />

2314<br />

2323<br />

2324<br />

Test<br />

Result<br />

Description / Recommendation<br />

ABORT The Looparound <strong>test</strong> did not complete, failed to receive loopback data.<br />

No response from the digital port allocated for this <strong>test</strong>.<br />

The Modem Pool digital port did not respond to the downlink message.<br />

1. Look for M/T-DIG <strong>error</strong>s in the <strong>error</strong> log. If any are present, refer to<br />

M/T-DIG (Maintenance/Test Digital Port)<br />

2. If no <strong>error</strong>s are present retry the comm<strong>and</strong> at 1-minute intervals up<br />

to 5 times.<br />

3. If the <strong>test</strong> still aborts, replace the Pooled Modem circuit pack.<br />

4. If the <strong>test</strong> continues to abort after replacement, escalate the<br />

problem.<br />

ABORT The digital port allocated for this <strong>test</strong> did not disconnect properly.<br />

The digital port of the <strong>test</strong>ed Modem Pool port did disconnect properly<br />

1. Wait 1 minute <strong>and</strong> attempt the <strong>test</strong> again up to 5 times.<br />

2. f the <strong>test</strong> continues to abort, replace the Pooled Modem circuit pack<br />

<strong>and</strong> re<strong>test</strong>.<br />

2325 FAIL The Modem Pool port did not respond with an on-hook message when<br />

the connection to the TN771 Maintenance/Test digital port was broken,<br />

indicating a likely problem with the TN758 Pooled Modem circuit pack.<br />

1. Busyout both of the TN758 Pooled Modem conversion resources<br />

on the circuit pack containing the failing conversion resource.<br />

2. If the <strong>test</strong> continues to fail, replace the Pooled Modem circuit pack<br />

<strong>and</strong> re<strong>test</strong>.<br />

3. If the <strong>test</strong> fails after replacement, escalate the problem.<br />

2500 ABORT Internal system <strong>error</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1198 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

3 of 5

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