Demand test descriptions and error codes - Avaya Support

CAUTION: In
Follow these steps to investigate and attempt to retire the alarm:
On the Main server:
1. Enter display survivable-processor and display system-parameters
port-networks to verify that the ESS server is properly administered. An ESS
server must be administered on the Main server before it can register with the Main
server. Record these values for troubleshooting the ESS server.
2. On the SAT, enter ping ip-address board nnn.nnn.nnn.nnn to
verify connectivity between the Main server and the ESS, where board is the location
of the C-LAN circuit pack the ESS server is trying to register with and
nnn.nnn.nnn.nnn is the IP address of the ESS server.
3. Use the display events command with a category of denial to display denial
events related to ESS. The ESS registration denial events are in the 36xx range. See
ESS Denial Events in Avaya Aura Communication Manager Denial Events
(03-602793) for descriptions of individual ESS denial events.
4. Use the list trace ras ip-address command to monitor registration requests
from the ESS. This command displays registration requests from the ESS server and
the associated response from the Main server. Note that under normal operation a
Keep-Alive (KA) message is periodically sent from the ESS server to the Main server.
This should not be confused with a registration failure.
5. Firewalls or other security measures may prevent the Main server and ESS server
from communicating. Verify that these ports are open through the network between the
Main server and the ESS:
● 1719 Registration between the ESS server and the Main.
● 21874 Filesync (rsync) between the Main server and ESS.
On the ESS server that is not registered:
! CAUTION:
the next steps, be careful to use the Close Window button to cancel out of the
Configure Server page to avoid a reboot of the ESS. Do not Update the
system.
6. Use the bash ping nnn.nnn.nnn.nnn command to verify connectivity between the
ESS server and Main servers, where nnn.nnn.nnn.nnn is the IP address of the
C-LAN in the Main server that the ESS server is trying to register with. To determine
which IP address the ESS server is attempting to register with, enter the Configure
Server command from the Maintenance Web Interface on the ESS server to display
the configure ESS screen.
7. Firewalls or other security measures may prevent the Main server and ESS server
from communicating. Verify that these ports are open through the network between the
Main and the ESS:
● 1719 Registration between the ESS server and the Main server.
● 21874 Filesync (rsync) between the Main server and ESS.
414 Maintenance Alarms for Communication Manager, Media Gateways and Servers