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Demand test descriptions and error codes - Avaya Support

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Table 297: Tone Detection Verification Test (#42) 2 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Tone Detection Verification Test (#42)<br />

2006 ABORT The active Tone-Clock circuit pack or a Tone Detector circuit pack<br />

may not be functioning properly. If there is more than one Tone<br />

Detector circuit pack in the system, the problem can be either with the<br />

Tone-Clock circuit pack or the Tone Detector circuit pack. This could<br />

also be caused by the mode administered for the system not<br />

matching that of the Tone Detector circuit pack.<br />

1. Test the active Tone-Clock circuit pack in the PN with <strong>test</strong><br />

tone-clock location. See TONE-BD (Tone-Clock Circuit<br />

Pack) for failures.<br />

2. Verify that the comp<strong>and</strong>ing mode administration for the system<br />

matches that of the tone detectors.<br />

3. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2100 ABORT Could not allocate the necessary system resources to run this <strong>test</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1 FAIL TTR Digit Reception Test failed<br />

2 DTMF Digit Detection <strong>and</strong> Blocking Test failed<br />

3 Speech Passage Test failed<br />

1. Run the short <strong>test</strong> sequence with <strong>test</strong> port location<br />

2. If the problem persists, the system is still operating properly but<br />

capacity will be reduced. To restore performance to normal,<br />

replace the circuit pack containing the defective port. See<br />

TONE-BD (Tone-Clock Circuit Pack) for the procedures to<br />

replace a Tone-Clock circuit pack.<br />

101 FAIL Test failed to detect 440 HZ tone<br />

102 Test failed to detect 2225 HZ tone<br />

103 Test failed to detect touch tone 2<br />

1. Run the short <strong>test</strong> sequence with <strong>test</strong> port location<br />

2. If the problem persists, the system is still operating properly but<br />

capacity will be reduced. To restore performance to normal,<br />

replace the circuit pack containing the defective port. See<br />

TONE-BD (Tone-Clock Circuit Pack) for the procedures to<br />

replace a Tone-Clock circuit pack.<br />

2 of 3<br />

Issue 5 May 2009 1141

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