Demand test descriptions and error codes - Avaya Support

Table 416: Level 1 Status Inquiry Test (#621) 2 of 4
Error
Code
Test
Result
Description / Recommendation
Level 1 Status Inquiry Test (#621)
1 FAIL Received a status of Level 1 Pending Activation-Endpoint Idle which
indicates a problem with the BRI endpoint or ASAI or Avaya adjunct, the
wiring to the endpoint or adjunct, or the ISDN-BRI port.
The TN2198 received a status of Level 1 Pending Activation - interface
down, which indicates a problem with a connection between the switch
and the NT1.
Note: An
Note:
NT1 is a 2- to 4-wire converter that is used to connect
4-wire Avaya terminals to a 2-wire TN2198 circuit pack.
The NT1 also has status lamps to determine the health of
the unit.
1. For the TN556, verify that an endpoint is connected to the port. If an
endpoint is connected to the port then proceed to step 2. For the
TN2198 verify that the connections are good between the switch
and the NT1. Verify that the NT1 has power.
2. As necessary, check and repair the wiring between the circuit pack
and the endpoint or adjunct. If a TN2198 is used the set must have
been plugged in for at least 15 seconds before it will stabilize. Enter
test port location, and review the results of the Level 1
Status Inquiry test to verify the repair. If this test is still failing,
proceed to step 3.
3. For BRI endpoints, replace the BRI endpoint(s) connected to the
port or the NT1 if a TN2198 is used. For ASAI or Avaya adjuncts,
follow the recommended repair procedures of the manufacturer for
link communication problems. For the NT1, follow the
manufacturer’s repair procedures. Then enter test port
location and review the results of the Level 1 Status Inquiry test
to verify repair. If this test is still failing, escalate the problem.
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Issue 5 May 2009 1405