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Demand test descriptions and error codes - Avaya Support

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-BD (Announcement circuit pack)<br />

c. Re-record the announcements deleted.<br />

If the announcement file becomes corrupted, the only solution is to re-record all<br />

announcements. To do this, follow these steps:<br />

d. Remove the announcement board.<br />

e. Remove the tape cartridge from the tape drive. Do this so that announcements are not<br />

automatically restored from tape.<br />

f. Re-insert the announcement board.<br />

g. Re-record all announcements.<br />

h. Insert the tape cartridge in the tape drive.<br />

i. Enter save announcements to save all the announcements on the tape.<br />

This hardware fault is fixed in the TN750B announcement board. However, the TN750B<br />

board will not automatically correct an announcement file which has previously been<br />

corrupted by a TN750 board. The only way to correct an announcement file corrupted by<br />

the TN750 board is to follow the steps above.<br />

Announcement administration<br />

A brief description of the integrated announcement administration is given here to aid in<br />

troubleshooting the announcement circuit pack <strong>and</strong> its ports. In many cases, it is necessary to<br />

record, play back, <strong>and</strong>/or delete announcements to resolve an alarm. It may also be necessary<br />

to save <strong>and</strong> restore announcements as part of the maintenance procedures. For a complete<br />

description of integrated announcement administration, please refer to Administering <strong>Avaya</strong><br />

Aura Communication Manager (03-300509).<br />

Announcement session<br />

Announcements can be recorded, played back, <strong>and</strong> deleted from an announcement session. A<br />

station’s COS needs to include console permissions in order for that station to be able to enter<br />

an announcement session.<br />

To enter an announcement session, go off-hook on a station that has console permissions <strong>and</strong><br />

enter the appropriate Feature Access Code (FAC), administered as announcement access<br />

code on the FACs form. Dial tone should be returned at this point. Enter the extension of the<br />

announcement that needs to be recorded, deleted, or played back. Again, dial tone should be<br />

heard. To record an announcement, press station keypad digit 1, record after the tone, <strong>and</strong><br />

hang up when done. To play back an announcement, press 2. To delete an announcement,<br />

press 3 (confirmation tone is given if the delete worked). Announcements can also be played<br />

back by simply calling the announcement extension associated with them.<br />

Issue 5 May 2009 89

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