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Demand test descriptions and error codes - Avaya Support

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Table 538: Verify NIC Options Test (#1511) 2 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Verify NIC Options Test (#1511)<br />

1 FAIL The board’s NIC is set to auto-negotiate. However, the transmission is set<br />

to half-duplex. It should be set to full-duplex. There is a mismatch between<br />

what is programmed on the board <strong>and</strong> what is administered in<br />

Communication Manager.<br />

1. Change the Ethernet options. Set the speed to 100Mbps with full<br />

duplex. Set Auto (negotiate) to n. This should match the settings of<br />

the connected router. If the router does not have the same<br />

capabilities, you may have to adjust accordingly. The important thing<br />

is to make the media processor <strong>and</strong> the connected router match. The<br />

comm<strong>and</strong>s to change administration are:<br />

a. Enter get ethernet-options location to determine<br />

the current settings, both administered <strong>and</strong> actual.<br />

b. Enter change ip-interface location <strong>and</strong> change the<br />

Enable Ethernet Port field to n to turn off the interface.<br />

Submit the form to disable the interface.<br />

c. Enter change ip-interface location <strong>and</strong> change<br />

the Ethernet Options fields as required. Submit the form.<br />

d. Enter change ip-interface location <strong>and</strong> change the<br />

Enable Ethernet Port field to y to turn on the interface.<br />

Submit the form to enable the interface.<br />

e. Enter get ethernet-options location to verify that<br />

Ethernet options are the same in administration <strong>and</strong> on the<br />

board.<br />

2. If service is normal <strong>and</strong> the alarm is causing concern, disable the <strong>test</strong><br />

<strong>and</strong> escalate the problem.<br />

2 of 3<br />

Issue 5 May 2009 1681

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