Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 294: Port Audit and Update Test (#36) 4 of 4
Error
Code
Test
Result
2000 ABORT Response to the test was not received within the time allowed.
1. Retry the command at 1-minute intervals up to 5 times.
2100 ABORT Could not allocate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals up to 5 times.
FAIL Possible internal software failure.
1. Retry the command at 1-minute intervals up to 5 times.
1 FAIL ALARM-PT: This failure does not indicate a hardware problem. The
switchhook audit failed. This condition may occur when the audit is
performed at the same time that the terminal equipment goes off-hook.
1. Enter test external-device-alarm port location to
determine whether the port is reporting an EXT-DEV failure. Wait
until the port has no EXT-DEV failures.
2. If the port has no EXT-DEV failures, retry the command at
1-minute intervals up to 5 times.
All other Maintenance Objects: This failure does not indicate a
hardware problem. This condition may occur when the audit is
performed at the same time that the terminal equipment goes off-hook.
1. Enter status station or status trunk to determine when
the port is available for testing.
2. When the port becomes available for testing, retry the command at
1-minute intervals up to 5 times.
5 FAIL Message Waiting Lamp update failed. Possible internal software error.
7 Translation update failed. Possible internal software error.
8 Ringer update failed. Possible internal software error.
0 NO
BOARD
Description / Recommendation
1. Retry the command at 1-minute intervals up to 5 times.
2. If the test continues to fail, escalate the problem.
PASS The software and the port processor have the same status. Investigate
user-reported troubles on this port by running other port tests, examining
the wiring, or by inspecting the station.
See NO BOARD for the repair procedures.
1134 Maintenance Alarms for Communication Manager, Media Gateways and Servers
4 of 4