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Demand test descriptions and error codes - Avaya Support

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Table 307: Hybrid Circuit <strong>and</strong> Conference Circuit Test (#57) 2 of 4<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

Hybrid Circuit <strong>and</strong> Conference Circuit Test (#57)<br />

1002 ABORT The system could not allocate time slots for the <strong>test</strong>. The system may be<br />

under heavy traffic conditions, or it may have time slots out-of-service<br />

due to TDM-BUS <strong>error</strong>s. A system is considered under heavy traffic<br />

when the Call Processing Occupancy is greater than 50% or when the<br />

System Management <strong>and</strong> the Call Processing Occupancies together<br />

exceed 65%.<br />

1. Enter status health to view the occupancy measurements.<br />

2. Enter display <strong>error</strong>s <strong>and</strong> resolve any TDM-BUS (TDM Bus)<br />

<strong>error</strong>s.<br />

3. If the system has no TDM-BUS <strong>error</strong>s <strong>and</strong> is not h<strong>and</strong>ling heavy<br />

traffic, retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1003 ABORT The system could not allocate a tone receiver for the <strong>test</strong>. The system<br />

may be oversized for the number of Tone Detectors present, or some<br />

Tone Detectors may be out of service.<br />

1. Enter list measurements tone-receiver to see information<br />

regarding the system’s tone receivers.<br />

2. Resolve any TTR-LEV (TTR Level) <strong>error</strong>s.<br />

3. Resolve any TONE-PT (Tone Generator) <strong>error</strong>s.<br />

4. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1004 ABORT The port was seized by a valid call during the <strong>test</strong>.<br />

1. Enter display port location to determine the station<br />

extension of the port.<br />

2. Enter status station to determine the service state of the port.<br />

If the port is in use, wait until the port is idle before <strong>test</strong>ing.<br />

3. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1392 ABORT This port is a TTI port. The <strong>test</strong> does not run on TTI ports.<br />

1. Verify that the port is a TTI port using either display port (the<br />

port is a TTI port) or list config (the display shows a t for the<br />

port).<br />

2. If list config or display port indicate that the port is not a<br />

TTI port, escalate the problem. If both comm<strong>and</strong>s indicate that the<br />

port is a TTI port, the abort is correct <strong>and</strong> no action is necessary.<br />

2 of 4<br />

Issue 5 May 2009 1165

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