Demand test descriptions and error codes - Avaya Support

Resolution:
1. Log on to the System Management Interface.
2. Click the Administration tab and select Server (Maintenance).
3. On the left navigation menu, click Status Summary. The Status Summary screen
appears.
4. Verify that the other server in the duplicated server pair is running and that the Processor
Ethernet status is not Down.
● If the other server in the duplicated server pair is not running, the status of Mode is Not
Ready and the display of items such as "Alarms" are blank.
● If he Processor Ethernet status is not Down, run the troubleshooting procedures for
the alarms on the other server.
For more information about the troubleshooting procedures, see Avaya Aura
Communication Manager Server Alarms, (03-602798).
5. Execute the Ping diagnostic test to verify that the other server responds to a ping test. If it
does not, execute the Ping diagnostics test from the other server to verify that it is
connected to the corporate LAN.
_PE 3 Major alarm - Processor Ethernet service is down
MO name in log Alarm level Alarm text Description
_PE 3 MAJ Can't ping the
device used
for the PE
Health Check
or the IP
interface used
for the PE on
the other
server.
Resolution:
1. Run the tests listed for the alarms associated with _PE 1 and _PE 2.
2. Verify if that the server is connected to the corporate LAN.
3. If NIC alarms are present, follow the troubleshooting procedures for those alarms. For
more information, see Verify NIC Options Test (#1511) on page 1679.
4. Verify that the corporate LAN is working.
706 Maintenance Alarms for Communication Manager, Media Gateways and Servers
Processor Ethernet
service is down.
Cannot ping the PE
Health Check
device and the IP
interface used for
the PE on the other
server.