Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 463: Packet Interface Reset Test (#889) 2 of 3
Error
Code
Test
Result
Description / Recommendation
1335 ABORT Internal IPSI error. The Packet Interface module is on the standby IPSI,
and this test is not allowed to run.
1. Enter set ipserver-interface Uc to make the standby
Packet Interface active.
2. Run the test.
1362 ABORT The Reset test is not allowed to run because the Packet Interface is in
service. Resetting an active IPSI circuit pack’s Packet Interface module
while in service is not allowed because this is a destructive test.
1. Enter status packet-interface to determine the service
state of the Packet Interface. If the Packet Interface is out of
service, try the Reset command again.
2000 ABORT Response to the test was not received within the allowed time.
2500 ABORT Internal system error
1. Retry the command at 1-minute intervals up to 3 times.
5001 ABORT The TDM clock in the Processor port network has failed.
1. See TDM-CLK (TDM Bus Clock) to clear this failure.
5002 ABORT The packet bus in the Processor port network has failed.
1. See PKT-BUS (Packet Bus) to clear this failure.
Any FAIL The diagnostic tests failed for the IPSI’s Packet Interface module. If the
system is equipped with the high-reliability or critical-reliability
configuration, the reset runs only on demand if the Packet Interface is
on the standby IPSI circuit pack or if Packet Interface is in an
out-of-service state on the active IPSI.
1. This may be the result of old firmware not supporting new software
operation. Verify the IPSI circuit pack’s firmware vintage and
download the new firmware if appropriate.
2. The firmware image on the IPSI circuit pack may have been
corrupted. Download the firmware image.
3. Retry the command.
4. If the same Error Code occurs, retry reset packet-interface.
5. If the reset fails, replace the IPSI circuit pack.
1540 Maintenance Alarms for Communication Manager, Media Gateways and Servers
2 of 3