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Demand test descriptions and error codes - Avaya Support

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Notes:<br />

a. Error Type 1: the circuit pack or media module stopped functioning or has been physically<br />

removed from the system. The alarm is logged approximately 11 minutes after removal of<br />

the circuit pack or failure of the SAKI Sanity Test (#53).<br />

Check for the physical presence of the circuit pack or media module in the slot indicated by<br />

the alarm. If the circuit pack or media module is absent, insert one of the proper type. If the<br />

circuit pack or media module is present <strong>and</strong> its red LED is lit, see the LED alarms without<br />

an Alarm Log entry or with Error Type 1 section in LED Descriptions for <strong>Avaya</strong> Aura<br />

Communication Manager Hardware Components (03-602804).<br />

b. Error Type 18: the circuit pack or media module has been busied out. Release the circuit<br />

pack or media module using release board location.<br />

c. Error Type 23: the circuit pack or media module has been logically administered but not<br />

physically installed. The alarm should clear when the circuit pact or media module is<br />

installed.<br />

If the circuit pack or media module is already installed:<br />

1. Run <strong>test</strong> board location long <strong>and</strong> look at any <strong>test</strong> failures or Error Codes<br />

generated.<br />

2. If the <strong>test</strong> does not clear <strong>error</strong> 23, then execute reset board location <strong>and</strong> run the<br />

long <strong>test</strong> again.<br />

3. If the reset/<strong>test</strong> does not clear <strong>error</strong> 23, replace the circuit pack or media module.<br />

d. Error Type 36: this <strong>error</strong> applies only to the Maintenance/Test circuit pack (TN771B or<br />

TN771C). The <strong>error</strong> indicates that the hardware associated with the Analog Trunk Testing<br />

port of the circuit pack failed to initialize. Note that when this <strong>error</strong> occurs, the Maintenance/<br />

Test circuit pack may report an invalid vintage. Although this <strong>error</strong> is not service-affecting,<br />

the Maintenance/Test circuit pack should be replaced.<br />

e. Error Type 125: the circuit pack or media module physically installed in the slot does not<br />

match the type that is administered for that slot. Do one of the following:<br />

● Remove the incorrect circuit pack or media module <strong>and</strong> replace it with one of the type<br />

that is administered for that slot.<br />

● Use change circuit-pack or change media-module to re-administer the slot<br />

so that it matches the board that is installed, <strong>and</strong> follow with reset board<br />

location.<br />

f. Error Type 217: this <strong>error</strong> applies to the Maintenance/Test circuit pack (TN771D), Tone<br />

Detector (TN748B, TN748C, or TN748D), <strong>and</strong> Call Classifier (TN748) circuit packs. For the<br />

Maintenance/Test circuit pack, the <strong>error</strong> indicates that there is more than one Maintenance/<br />

Test circuit pack in the port network. For the Tone Detector or Call Classifier packs, the <strong>error</strong><br />

indicates that there are more than 10 circuit packs in the system. Remove the circuit pack<br />

against which the <strong>error</strong> is logged.<br />

1068 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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