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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 542: Power/Fan Lead Query Test (#1533) 3 of 3<br />

Error<br />

Code<br />

Test<br />

Result<br />

FAIL<br />

(cont’d)<br />

Description <strong>and</strong> recommendation<br />

5. If the fans are running at high speed, check the following items. Any<br />

one of these could be restricting or redirecting the cabinet’s air flow:<br />

a. Check the filter. If the filter is dirty or clogged, it should be<br />

cleaned or replaced. The filter can either be washed with soap<br />

<strong>and</strong> water or vacuumed.<br />

b. Verify that nothing other than circuit packs are in the carrier<br />

slots that could be restricting air flow.<br />

c. Verify that no circuit-pack blanks or carrier faceplates are<br />

missing. Install <strong>and</strong>/or replace them as necessary.<br />

d. Be sure the cabinet’s doors are properly closed. The doors<br />

must be closed to enable the fans to properly cool the cabinet.<br />

Wait 5 minutes to allow the fans to cool the cabinet. Rerun the<br />

<strong>test</strong>. If the <strong>test</strong> still fails, proceed to Step 6.<br />

6. At this point, there should be nothing impeding the air flow, <strong>and</strong> the<br />

fans should be running at high speed. Check the temperatures for<br />

the 5- to 600-C criteria.<br />

a. If the 5- to 60 0 -C criteria exists, a temperature problem exists,<br />

<strong>and</strong> the fans (at high speed) should cool down the switch. Wait<br />

5 minutes, then rerun the <strong>test</strong>. If the <strong>test</strong> still fails, the ambient<br />

room temperature is probably too high, <strong>and</strong> the room should be<br />

cooled.<br />

b. If the 5- to 600-C criteria does not exist, the fans are defective.<br />

Replace the fan assembly <strong>and</strong> rerun the <strong>test</strong>. Failures can<br />

occur on the Processor circuit pack that are not detected but<br />

that cause many, if not every, environment <strong>test</strong> to fail. If many<br />

environment <strong>test</strong>s are failing, the suspected circuit pack,<br />

depending on the system configuration, should be replaced <strong>and</strong><br />

the <strong>test</strong> rerun.<br />

7. There is a problem with the environment of the power system. The<br />

power unit for the cabinet may be defective.<br />

a. Verify <strong>and</strong>, if necessary, replace the power unit.<br />

b. Rerun the <strong>test</strong>. If the <strong>test</strong> still fails, escalate.<br />

PASS This indicates that the power/fan lead is off <strong>and</strong> there are no failures in the<br />

G650 or G650 stack.<br />

1692 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

3 of 3

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