Demand test descriptions and error codes - Avaya Support

Table 230: Descriptions and Recommendations for Error Types 3842-3942 7 of 10
Error
Code
Description/Recommendation
3928 Cause Value 88. A call was denied because a basic incompatibility existed
between the type of call and either the facilities selected by the routing pattern or
the called user. This error may offer a clue if the customer complains of receiving
unexpected intercept tone.
1. Determine the trunk group from the circuit pack or media module and port
number (in the Aux Data field).
2. Check the BCC fields of the pertinent routing patterns.
3. Investigate whether or not the calling and called endpoints are compatible
(for example, some switches may not allow a voice station to call a data
extension).
838 Maintenance Alarms for Communication Manager, Media Gateways and Servers
7 of 10