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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 422: BRI Remote Loopback Test (#627) 3 of 4<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1412 ABORT This <strong>test</strong> does not run on media modules or media gateways. Ignore.<br />

2012 ABORT Internal system <strong>error</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2. If the <strong>test</strong> continues to abort, escalate the problem.<br />

2068 ABORT The endpoint has rejected the switch sent application message. This<br />

indicates that the endpoint does not support the ISDN-BRI Management<br />

<strong>and</strong> Maintenance Procedure for Loopback <strong>test</strong>ing.<br />

1. Enter change station extension <strong>and</strong> set the MIMs<br />

<strong>Support</strong>ed field to n.<br />

2069 ABORT The endpoint has returned an <strong>error</strong> response to the application message<br />

sent by the switch.<br />

2100 ABORT Could not allocate the necessary system resources to run this <strong>test</strong>.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

2. If the <strong>test</strong> continues to abort, escalate the problem.<br />

2000 FAIL No loopback activation or deactivation response received from the<br />

endpoint.<br />

1. Consult the endpoint documentation to determine if ISDN-BRI<br />

Management <strong>and</strong> Maintenance Procedures are supported. If not<br />

supported, use change station extension to set the MIMs<br />

<strong>Support</strong>ed field to n. Enter busyout station extension <strong>and</strong><br />

release station extension to busyout <strong>and</strong> release the<br />

endpoint to resolve any endpoint alarms resulting from failure of this<br />

<strong>test</strong>.<br />

2. If the endpoint supports these procedures <strong>and</strong> the <strong>test</strong> continues to<br />

fail, assume the endpoint is defective <strong>and</strong> replace it.<br />

2071 FAIL No data is detected on Chel B1 during loopback.<br />

2072 No data is detected on Chel B2 during loopback.<br />

1. Replace the endpoint <strong>and</strong> repeat <strong>test</strong>.<br />

2. If <strong>test</strong> continues to fail, check the wiring between the endpoint <strong>and</strong><br />

the switch <strong>and</strong> repeat the <strong>test</strong>.<br />

1416 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

3 of 4

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