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Demand test descriptions and error codes - Avaya Support

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Error log entries <strong>and</strong> recommended actions<br />

Table 211: PMS-PRNT/JNL-PRNT Error Log Entries<br />

Error<br />

Type<br />

Aux<br />

Data<br />

Associated Test Alarm<br />

Level<br />

On/Off<br />

Board<br />

Recommended Action<br />

0 (a) 0 Any Any Any <strong>test</strong> journal wakeup-log |<br />

pms-log<br />

18 (b) 0 busyout<br />

journal<br />

wakeup-log<br />

| pms-log<br />

257 (c) Any Link Retry <strong>test</strong><br />

(#215)<br />

WRN OFF release journal wakeup-log |<br />

pms-log<br />

MIN 1<br />

WRN<br />

OFF <strong>test</strong> journal wakeup-log |<br />

pms-log long<br />

513 (d) Any <strong>test</strong> journal wakeup-log |<br />

pms-log<br />

769 (e)<br />

1. Minor alarms may be downgraded to Warning alarms based on the value used in set options.<br />

Notes:<br />

a. Error Type 0: run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each <strong>test</strong>’s description <strong>and</strong> follow its procedures. Both PMS Printer <strong>and</strong><br />

Journal Printer are administered to the same extension, <strong>and</strong> the printer is not connected.<br />

Refer to the Procedures for Restoring the PMS Printer Link for resolution.<br />

b. Error Type 18: the Journal Printer Link has been busied out <strong>and</strong> the link is torn down. Enter<br />

release journal wakeup-log | pms-log to restore the link.<br />

c. Error Type 257: Link Retry <strong>test</strong> (#215) failed. Physical link cannot be set up, usually<br />

because of hardware problems such as power off or cable disconnect. See Procedures for<br />

Restoring the PMS Printer Link.<br />

d. Error Type 513: physical link cannot be set up, usually because of hardware problems such<br />

as power off or cable disconnect. The PMS Printer Link physical link is down due to the<br />

following causes: cable to the printer device is disconnected, the printer device is powered<br />

off, or the data extension where the printer device connects to has been busied out. Check<br />

the connectivity of wire <strong>and</strong> cable among wall jacket, data module, <strong>and</strong> the printer device.<br />

Enter status data extension <strong>and</strong> verify that the data extension of the printer device is<br />

in the in-service/idle state. If the data extension is not available, see Procedures for<br />

Restoring the PMS Printer Link.<br />

752 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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