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Demand test descriptions and error codes - Avaya Support

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Communication Manager Maintenance Object Repair Procedures<br />

Notes:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each appropriate <strong>test</strong>’s description, <strong>and</strong> follow its recommended<br />

procedures.<br />

b. Error Type 1: These are inline <strong>error</strong>s <strong>and</strong> can only be resolved over time.<br />

Aux Data 40960: too many simultaneous incoming ringing attempts were made on this<br />

board. Only 4 ports on a board may ring simultaneously. A 5th incoming call causes an<br />

inline <strong>error</strong> from the board.<br />

Aux Data 40975: the terminal equipment was on-hook when ring-tip was detected<br />

during ringing. This usually indicates a failure in the terminal equipment or the type of<br />

terminal has a low ringer impedance. Call the terminal equipment <strong>and</strong> verify that the<br />

terminal rings. If the terminal does not ring, replace it. Otherwise, enter <strong>test</strong> port<br />

location, <strong>and</strong> follow the procedure for ONS Ringer Application Test (#48).<br />

Aux Data 40977: no terminal equipment was connected when ringing was attempted.<br />

Run the short <strong>test</strong> via <strong>test</strong> port location, <strong>and</strong> follow the procedure for the results<br />

of ONS Ringer Application Test (#48).<br />

c. Error Type 15: software audit <strong>error</strong> that does not indicate any hardware malfunction. Run<br />

the short <strong>test</strong> sequence, <strong>and</strong> investigate associated <strong>error</strong>s.<br />

d. Error Type 130: the circuit pack has been removed or has been insane for more than 11<br />

minutes. To clear the <strong>error</strong>, reseat or replace the circuit pack.<br />

e. Error Type 257: ringing voltage is absent.<br />

If only 1 analog circuit pack in the system has this problem, replace the circuit pack.<br />

If only analog circuit packs on a particular carrier have this <strong>error</strong>, the ringing generator<br />

may not be connected to this carrier.<br />

If analog circuit packs on many carriers have this <strong>error</strong>, there may be a problem with<br />

the ringing generator.<br />

f. Error Type 513: Associated Test #48 may cause some terminal equipment to ring briefly<br />

during daily maintenance. If this disturbs the customer or the terminal equipment, disable it<br />

by setting the Tests field on the change station extension screen to n. On some<br />

software releases, this will also disable Tests #6, 7, 161, <strong>and</strong> 35.<br />

80 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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