Demand test descriptions and error codes - Avaya Support

Table 442: Switch Node Interface Reset Test (#761) 3 of 3
Error
Code
Test
Result
Packet Neighbor Link Test (#767)
Packet Neighbor Link Test (#767)
2500 ABORT Internal system error
1. Retry the command at 1-minute intervals up to 3 times.
PASS The “reset” message was sent out successfully to the active SNC or to the
SNI’s neighbor. A PASS does not necessarily mean the SNI circuit pack
was successfully reset. The reset can be verified by checking that the red
and green LEDs turn on and then turn off. If an SNI circuit pack fails one of
the firmware tests run during its reset sequence, the red LED will stay on
and the circuit pack should be replaced.
0 NO
BOARD
Description / Recommendation
No board was detected by the test.
1. Check that board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNI should be reset
instead of reseating the circuit pack. The reset board command
should almost never be used on an SNI. It may be necessary to use
reset board if the SNI circuit pack gets into a mode where it cot
communicate with software. If an SNI with active errors and alarms
is reset, the errors and alarms may take a while to come back,
therefore reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
3 of 3
This test checks the packet path of the neighbor circuit pack and the peer circuit packs. A
packet is sent from the SNI being tested to the peer SNIs and to the neighbor EI or SNI. If the
other EI or SNI sends the same data back in the packet, this test passes. Otherwise, this test
fails.
Issue 5 May 2009 1483