Demand test descriptions and error codes - Avaya Support

Table 125: Aux Data for Error Type 258 3 of 6
Aux Data Description of Failure
6 This is one of two different errors. On the SAT, enter
status firmware download location to determine the
reason code.
Reason Code 6208: The suffix on the change firmware
download screen does not match the suffix of image on the source
board.
1. Verify that the suffix is correct, and make sure the correct image is
being used.
2. Retry the download command.
3. If the error recurs, escalate the problem.
Reason Code 6265: The Certificate Chain of Trust is invalid.
Possible corrupt firmware file.
1. Re-copy the firmware file from the Avaya support website.
2. Retry the download.
3. If the error recurs, escalate the problem.
7 This is one of three different errors. On the SAT, enter
status firmware download location to determine the
reason code.
Reason Code 6201: The source board is not inserted.
1. Compare the board’s entered location on the change firmware
download screen with its actual location.
2. Verify that the source board is inserted.
3. Retry the download.
4. If the error recurs, escalate the problem.
Reason Code 6263: No source board available for download.
1. Wait until a source board is available
2. Retry the download.
3. If the error recurs, escalate the problem.
Reason Code 6266: An error occurred attempting to unpack the
verification information in the firmware image. Possible corrupt
firmware file.
1. Re-copy the firmware file from the Avaya support website.
2. Retry the download.
3. If the error recurs, escalate the problem.
472 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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