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Demand test descriptions and error codes - Avaya Support

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ATM Board DSP Test (#1293)<br />

The <strong>test</strong> aborts if the system resources such as TDM time slots <strong>and</strong> Tone Generator are not<br />

available.<br />

This <strong>test</strong> applies to TN2305 <strong>and</strong> TN2306 ATM-EIs, both active <strong>and</strong> st<strong>and</strong>by. It runs on ATM-EI<br />

(Expansion Interface Circuit Pack) <strong>and</strong> ATM-TRK (Circuit Emulation Service Circuit Pack).<br />

Table 509: ATM Board DSP Test (#1293) 1 of 2<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1002 ABORT The system could not allocate time slots for the <strong>test</strong>. The system may be<br />

under heavy traffic conditions, or it may have time slots out-of-service<br />

due to TDM-BUS <strong>error</strong>s. A system is considered under heavy traffic when<br />

the Call Processing Occupancy is greater than 50% or when the System<br />

Management <strong>and</strong> the Call Processing Occupancies together exceed<br />

65%.<br />

1. Enter status health to view the occupancy measurements.<br />

2. Enter display <strong>error</strong>s <strong>and</strong> resolve any TDM-BUS (TDM Bus)<br />

<strong>error</strong>s.<br />

3. If the system has no TDM-BUS <strong>error</strong>s <strong>and</strong> is not h<strong>and</strong>ling heavy<br />

traffic, retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1003 ABORT The system could not allocate a tone receiver for the <strong>test</strong>. The system<br />

may be oversized for the number of Tone Detectors present, or some<br />

Tone Detectors may be out of service.<br />

1. Enter list measurements tone-receiver to see information<br />

regarding the system’s tone receivers.<br />

2. Resolve any TTR-LEV (TTR Level) <strong>error</strong>s.<br />

3. Resolve any TONE-PT (Tone Generator) <strong>error</strong>s.<br />

4. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1962 ABORT Every DSP is busy. This is a very unlikely event.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 3 times.<br />

2000 ABORT Response to the <strong>test</strong> was not received within the allowed time.<br />

1. If the board is in st<strong>and</strong>by, reset the board <strong>and</strong> run the <strong>test</strong> again.<br />

2. Check the Error Log for Error Type 1281 (bad DSP). If Error Type<br />

1281 is not logged against this board, run the DSP <strong>test</strong> again.<br />

3. If the <strong>error</strong> persists, escalate.<br />

1 of 2<br />

Issue 5 May 2009 1633

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