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Demand test descriptions and error codes - Avaya Support

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Downloading firmware to DCP stations<br />

Updated firmware can be downloaded to up to 1000 <strong>Avaya</strong> DCP stations. This eliminates the<br />

need to use a FAC (feature access code) to perform the firmware update for each station. To<br />

download firmware to these stations, Communication Manager requires:<br />

● A valid firmware image loaded into Communication Manager memory through the<br />

change tftp comm<strong>and</strong>.<br />

● <strong>Avaya</strong> Communication Manager 2.0 or greater software.<br />

● Craft login.<br />

The high-level process for downloading the firmware is to:<br />

1. Download the firmware image<br />

2. Read the image into memory<br />

3. Schedule the download<br />

The target stations are automatically taken out of service before the firmware is downloaded to<br />

them <strong>and</strong> automatically returned to service after the download is completed. Once a download<br />

has started, the station cot be used until the download completes. If a station is in use at the<br />

time that it is scheduled to be downloaded, the download to that station will be aborted <strong>and</strong> the<br />

call will not be affected. The status firmware station-download comm<strong>and</strong> <strong>and</strong> the<br />

<strong>error</strong> log will provide information on aborted downloads.<br />

Download the firmware image<br />

Customers can access <strong>and</strong> download the firmware image on site using the <strong>Avaya</strong> Customer<br />

<strong>Support</strong> Web site.<br />

1. Go to the <strong>Avaya</strong> Customer <strong>Support</strong> Web site (http://support.avaya.com/).<br />

2. From the <strong>Support</strong> menu, select Software & Firmware Downloads.<br />

3. Select the firmware image(s) needed from the list provided.<br />

4. Download the file(s) to a temporary directory on a PC that has FTP <strong>and</strong> network access to<br />

the <strong>Avaya</strong> server.<br />

480 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers

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