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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 350: Analog Looparound Test (#161) 2 of 4<br />

Error<br />

Code<br />

Test<br />

Result<br />

Description / Recommendation<br />

1000 ABORT System resources are unavailable. The port may be busy with a valid<br />

call. This result is also reported for the system’s Music-On-Hold port<br />

when it is off-hook, which it usually is.<br />

1. Enter display port location to determine the station’s<br />

extension.<br />

2. Enter status station extension to determine the service state<br />

of the port.<br />

3. If the port is active, wait until it is idle. Retry the comm<strong>and</strong> at<br />

1-minute intervals up to 5 times.<br />

4. If the <strong>test</strong> continues to abort, escalate the problem.<br />

1002 ABORT The system could not allocate time slots for the <strong>test</strong>. The system may be<br />

under heavy traffic conditions, or it may have time slots out-of-service<br />

due to TDM-BUS <strong>error</strong>s. A system is considered under heavy traffic when<br />

the Call Processing Occupancy is greater than 50% or when the System<br />

Management <strong>and</strong> the Call Processing Occupancies together exceed<br />

65%.<br />

1. Enter status health to view the occupancy measurements.<br />

2. Enter display <strong>error</strong>s <strong>and</strong> resolve any TDM-BUS (TDM Bus)<br />

<strong>error</strong>s.<br />

3. If the system has no TDM-BUS <strong>error</strong>s <strong>and</strong> is not h<strong>and</strong>ling heavy<br />

traffic, retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1003 ABORT The system could not allocate a tone receiver for the <strong>test</strong>. The system<br />

may be oversized for the number of Tone Detectors present, or some<br />

Tone Detectors may be out of service.<br />

1. Enter list measurements tone-receiver to see information<br />

regarding the system’s tone receivers.<br />

2. Resolve any TTR-LEV (TTR Level) <strong>error</strong>s.<br />

3. Resolve any TONE-PT (Tone Generator) <strong>error</strong>s.<br />

4. Retry the comm<strong>and</strong> at 1-minute intervals up to 5 times.<br />

1266 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 4

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