Demand test descriptions and error codes - Avaya Support

Table 518: Registration Status Inquiry Test (#1372)
Error
Code
Signaling Path PING Test (#1373)
Signaling Path PING Test (#1373)
This test checks the circuitry involved in the data path of a peer-to-peer IP layer connection. The
Signaling Path PING test determines the local C-LAN through which the signaling originates
and the endpoint’s IP address. It then requests the local C-LAN to execute a PING on the
endpoint’s address. If the PING is successful, the test passes. If the PING is not successful, the
test fails.
Note: Multiple
Test
Result
Description / Recommendation
1427 ABORT This test does not apply to OPTIM stations. This error can be ignored.
1
2
3
FAIL The endpoint is not successfully registered.
1. Verify that the user is entering the:
● correct extension and security code
● correct IP address of the C-LAN
2. Verify that the extension has been enabled for IP Softphone
operation.
3. If several endpoints cot register, investigate any errors of the C-LAN
Ethernet port.
4. Examine the Ethernet cabling from the endpoint PC to the Ethernet
hub.
PASS The endpoint is successfully registered and continues to respond to
registration handshaking.
Note:
failures of this test can take the IP Station out of service.
Issue 5 May 2009 1649