Demand test descriptions and error codes - Avaya Support

m. Error Type 3585: the switch received an ISDN RESTART message for an ISDN port that is
not idle. Because calls are not typically cleared with the RESTART message, this Error
Type may be associated with a dropped call report from a user.
The following Aux Data values for Error Type 3585 represent the port’s ISDN call state at
the time the unexpected RESTART request was received from the terminal adapter. This
information can be useful if dropped calls are being reported by users of the PRI endpoint.
Aux Data values that do not appear below can be ignored.
Table 206: PE-BCHL - Error 3585 Aux Data Values
Aux
Data
Meaning
10 A call in a stable, talking state (the active state) was cleared
unexpectedly by the far-end terminal adapter with an ISDN RESTART
message.
4
7
8
260
263
1
3
6
265
11
12
19
267
268
531
A call that has not reached the active state, but has at least reached a
ringing state, was cleared unexpectedly by the far-end terminal adapter
with an ISDN RESTART message.
A call that has not yet reached a ringing state was cleared unexpectedly
by the far-end terminal adapter with an ISDN RESTART message.
A call that was already in the process of clearing has been cleared by the
far-end terminal adapter with an ISDN RESTART message. If this
condition occurs frequently, it may mean that the far-end terminal adapter
is attempting to clear ports that it thinks are in a “hung” state. The
RESTART message puts the port in an idle condition.
716 Maintenance Alarms for Communication Manager, Media Gateways and Servers