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Demand test descriptions and error codes - Avaya Support

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SYNC (Port Network Synchronization)<br />

10. Replace the circuit packs one at a time, <strong>and</strong> wait at least 1 hour to determine if the problem<br />

has gone away. This procedure is disruptive <strong>and</strong> should be done after hours if possible.<br />

Instead of replacing the EI <strong>and</strong> SNI in systems where the PNC is duplicated, perform a<br />

PNC interchange using reset pnc interchange. If the problem goes away, replace<br />

either the EI or the SNI on the previously active PNC. Replace one at a time <strong>and</strong> make the<br />

PNC active again to see if the problem is fixed.<br />

Instead of replacing the Tone-Clock circuit pack in systems where the Tone-Clocks are<br />

duplicated, run set tone-clock to interchange Tone-Clocks. If the problem goes away,<br />

replace the previously active Tone-Clock.<br />

Also, before replacing a Switch Node Clock circuit pack, use set switch-node-clock<br />

if SNCs are duplicated in the carrier. If the problem goes away, replace the previously<br />

active SNC.<br />

11. Use the following steps to disable <strong>and</strong> enable synchronization to the same source. This<br />

may, in some instances, reset where a port network gets its timing.<br />

a. Use the status synchronization comm<strong>and</strong> to determine where synchronization<br />

is currently being obtained.<br />

b. Use the disable synchronization comm<strong>and</strong> to temporarily disable the current<br />

synchronization source.<br />

c. Use the set synchronization comm<strong>and</strong> to set synchronization source to where it<br />

was before it was disabled. See step a above.<br />

d. Use the enable synchronization comm<strong>and</strong> to enable synchronization.<br />

Verify whether or not slips continue.<br />

12. Onsite personnel can determine whether an IPSI or Tone Clock is providing timing by<br />

observing the amber LED on the faceplate.<br />

- If the LED is on 75 percent of the time <strong>and</strong> off 25 percent of the time, the IPSI or Tone<br />

Clock is externally synchronized to a master clock source.<br />

- If the LED is off 75 percent of the time <strong>and</strong> on 25 percent of the time, the IPSI or Tone<br />

Clock is providing timing.<br />

Facility Fault Sectionalization<br />

DS1 facility fault sectionalization involves looping around the DS1 signal at on-site access<br />

points to localize the source of the problem to equipment <strong>and</strong> wiring on either the near side or<br />

far side of the looparound point.<br />

Issue 5 May 2009 911

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