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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 459: Packet Interface Private Looparound Test (#885) 2 of 3<br />

Error<br />

Code<br />

1335 ABORT Internal IPSI <strong>error</strong>. The Packet Interface module is on the st<strong>and</strong>by IPSI,<br />

so this <strong>test</strong> is not allowed to run.<br />

1. Enter set ipserver-interface location to make the<br />

st<strong>and</strong>by Packet Interface active.<br />

2. Rerun the <strong>test</strong>.<br />

2000 ABORT Response to the <strong>test</strong> was not received within the allowed time.<br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 3 times.<br />

2500 ABORT Internal system <strong>error</strong><br />

1. Retry the comm<strong>and</strong> at 1-minute intervals up to 3 times.<br />

1<br />

2<br />

3<br />

Test<br />

Result<br />

Description / Recommendation<br />

FAIL The Private Link Broadcast Looparound Test failed.<br />

The Private Level-2 Looparound Test failed.<br />

The Private Level-3 Looparound Test failed.<br />

1. The Packet Interface module on the IPSI circuit pack enters a<br />

fatal-fault state when this <strong>error</strong> occurs, <strong>and</strong> the Packet Interface is<br />

put in a out-of-service state. By the time action is taken, the <strong>test</strong><br />

should abort with ABORT code 1137, <strong>and</strong> a dem<strong>and</strong> reset should<br />

be used to <strong>test</strong> the Packet Interface.<br />

2. This may be the result of old firmware not supporting new software<br />

operation. Verify the IPSI circuit pack’s firmware vintage <strong>and</strong><br />

download the new firmware if appropriate.<br />

3. The firmware image on the IPSI circuit pack may have been<br />

corrupted. Download the appropriate firmware image.<br />

4. Retry the comm<strong>and</strong>.<br />

5. If the same Error Code occurs, enter reset packet-interface<br />

location to reset the Packet Interface. See the repair procedures<br />

for Packet Interface Reset Test (#889).<br />

6. If the <strong>test</strong> continues to fail, replace the IPSI circuit pack.<br />

1528 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

2 of 3

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