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Demand test descriptions and error codes - Avaya Support

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Table 74: CO-DS1 Error Log Entries 2 of 2<br />

Error<br />

Type<br />

Aux<br />

Data<br />

2562 (j) 16665<br />

2817 (k) 52992<br />

Associated Test Alarm<br />

Level<br />

3840 (l) Port Audit <strong>and</strong> Update (#36)<br />

On/Off<br />

Board<br />

CO-DS1 (DS1 CO Trunk)<br />

Recommended Action<br />

1. CO-DS1 Major alarms may be downgraded to Warning alarms based on the value used in set options.<br />

2 of 2<br />

Notes:<br />

a. Error Type 0: Run the short <strong>test</strong> sequence first. If every <strong>test</strong> passes, run the long <strong>test</strong><br />

sequence. Refer to each appropriate <strong>test</strong>’s description, <strong>and</strong> follow its recommended<br />

procedures.<br />

b. Error Type 1:<br />

Aux Data 57408: No tip ground is detected on an outgoing call.<br />

Aux Data 57487: PBX could not get “loop close” signal.<br />

If the <strong>error</strong> occurred on a port of a TN767 DS1 or TN464 UDS1 Interface circuit pack, the<br />

circuit pack detected a hardware fault. These <strong>error</strong>s will cause the DS1 Dial Tone Test<br />

#314 to run <strong>and</strong> are only considered a problem if the Dial Tone <strong>test</strong> fails (in which case<br />

Error Type 1025 will also show up). In this case, the trunk may be put in the<br />

ready-for-service state (shown as “disconnected” by status), which allows only incoming<br />

calls. Run the DS1 Dial Tone Test #314, <strong>and</strong> follow the procedures.<br />

c. Error Type 15: software audit <strong>error</strong> that does not indicate any hardware malfunction. Run<br />

the short <strong>test</strong> sequence, <strong>and</strong> investigate associated <strong>error</strong>s (if any).<br />

d. Error Type 18: the trunk was busied-out <strong>and</strong> is in an out-of-service state. No calls can be<br />

made on this trunk except Facility Access Test Calls. Release the trunk <strong>and</strong> re<strong>test</strong>.<br />

e. Error Type 130: the circuit pack has been removed or has been insane for more than 11<br />

minutes. To clear the <strong>error</strong>, reinsert or replace the circuit pack or media module.<br />

f. Error Type 257: the DS1 Interface circuit pack detects a hardware fault. Aux Data 57392<br />

indicates no external release on PBX disconnect. This alarm will only be raised when the<br />

System-Parameter Country screen has the Base Tone Generator field set to 4 (Italy). This<br />

alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of<br />

service, then the alarm will be upgraded to a MAJOR alarm.<br />

g. Error Type 513: The DS1 Interface circuit pack detects a hardware fault. Aux Data 57393<br />

indicates belated external release on PBX disconnect. This alarm will only be raised when<br />

the System-Parameter Country screen has the Base Tone Generator field set to 4 (Italy).<br />

This alarm will be a MINOR alarm unless 75% or more trunks in this trunk group are out of<br />

service, then the alarm will be upgraded to a MAJOR alarm.<br />

h. Error Type 769: The DS1 Interface circuit pack or media module detects a hardware fault.<br />

The Aux Data contains the following Error Type:—57484, fault is detected on tip/ring.<br />

Issue 5 May 2009 279

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