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Demand test descriptions and error codes - Avaya Support

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Maintenance <strong>Dem<strong>and</strong></strong> Tests<br />

Table 440: SNI-BD Configuration Audit (#759) 6 of 6<br />

Error<br />

Code<br />

Test<br />

Result<br />

PASS The administered data <strong>and</strong> the SNI circuit packs match, <strong>and</strong> the SNI circuit<br />

packs can communicate.<br />

0 NO<br />

BOARD<br />

Description / Recommendation<br />

No board was detected by the <strong>test</strong>.<br />

1. Check that board is properly translated <strong>and</strong> inserted.<br />

2. Run the <strong>test</strong> again. If it fails, reset the board. An SNI should be reset<br />

instead of reseating the circuit pack. The reset board comm<strong>and</strong><br />

should almost never be used on an SNI. It may be necessary to use<br />

reset board if the SNI circuit pack gets into a mode where it cot<br />

communicate with software. If an SNI with active <strong>error</strong>s <strong>and</strong> alarms<br />

is reset, the <strong>error</strong>s <strong>and</strong> alarms may take a while to come back,<br />

therefore reset board can mask real problems.<br />

3. Run the <strong>test</strong> again. If it fails, the ID chip on board may be bad.<br />

Replace the board <strong>and</strong> re<strong>test</strong>.<br />

Processor Route Audit Test (#760)<br />

This <strong>test</strong> sends a processor route to every SNI in the carrier for which <strong>test</strong> board location<br />

was run. A processor route enables an SNI board to send uplink messages to the server by<br />

providing the board with a specific sequence of boards for routing messages up to the server.<br />

Without a processor route, an SNI cot send any inline <strong>error</strong>s to the server.<br />

As each SNI receives its processor route, the SNI returns a “board insertion” uplink message,<br />

<strong>and</strong>, if not already inserted, the server’s software inserts that board. Depending on the<br />

configuration, each SNI board is sent either one or two processor routes.<br />

Enter <strong>test</strong> led or list config carrier to see if the boards are inserted.<br />

The processor route <strong>test</strong> is run as part of the long <strong>test</strong> sequence for SNC boards. It runs on the<br />

following maintenance objects:<br />

● SN-CONF (Switch Node Configuration)<br />

● SNC-BD (Switch Node Clock Circuit Pack)<br />

● SNC-LINK (Switch Node Clock Link)<br />

● SNC-REF (Switch Node Clock Reference)<br />

1478 Maintenance Alarms for Communication Manager, Media Gateways <strong>and</strong> Servers<br />

6 of 6

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