Demand test descriptions and error codes - Avaya Support

Maintenance Demand Tests
Table 448: Switch Node Clock Reset Test (#780) 3 of 3
Error
Code
Test
Result
PASS The “reset” message was sent out successfully to the active SNC or to an
SNI. A PASS does not necessarily mean the SNC circuit pack was
successfully reset. The reset can be verified by checking that the red and
green LEDs turn on and then turn off. If an SNC circuit pack fails one of the
firmware tests run during its reset sequence, the red LED will stay on and
the circuit pack should be replaced.
0 NO
BOARD
Reset Board Test (#787)
Description / Recommendation
No board was detected by the test.
1. Check that SNC board is properly translated and inserted.
2. Run the test again. If it fails, reset the board. An SNC should be
reset instead of reseating the circuit pack. The reset board
command should almost never be used on an SNC. It may be
necessary to use reset board if the SNC circuit pack gets into a
mode where it cot communicate with software. If an SNC with active
errors and alarms is reset, the errors and alarms may take a while to
come back, therefore reset board can mask real problems.
3. Run the test again. If it fails, the ID chip on board may be bad.
Replace the board and retest.
This test is destructive.
A DS1 converter circuit pack is reset using reset board. location. When the circuit pack is
reset, firmware executes a series of diagnostic tests on the circuit pack. The results of these
tests are queried from the board when the board is inserted after completion of the reset
sequence. If any of the diagnostic tests fail, the error log will have an entry of Error Type 1 for
this circuit pack’s location, and the alarm log will have an entry of ON-BOARD MAJOR alarm.
1500 Maintenance Alarms for Communication Manager, Media Gateways and Servers
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